COVID-19 Update(Coronavirus)

With the constantly evolving situation surrounding COVID-19 (coronavirus), we are going through worrying times. As our valued customers, we’d like to reassure you that we are doing all we can to make sure that you are supported, and our services continue without interruption.

Our priority remains to support our customers, as well as keeping our employees safe during this difficult period. We’d like to thank you for your flexibility when working with us to provide customers with continuous support.

In line with Government guidelines, this means that we are working with a reduced number of advisers. Phone lines will be open, but we’d be grateful for your patience if call lines are busier than usual.

We understand that customers who are self-isolating won’t be able to come to the door so we ask if you could arrange for your products to be left in a safe place so an engineer can do all repairs on their vans. Our engineers will be wearing gloves at all times, all communicating through phones.

Our premises has been disinfected, we have provided gloves, hand washing fluid and also hand sanitizer.

Thank you for your continued support during these challenging times.

Visit Altonaids NorthEast

Why not visit our North East Mobility Aids showroom on the Team Valley, Gateshead.

There is plenty of parking space and we have a comprehensive range of stock with many of the items on this site appearing in our showroom.

Opening Hours:

Mon to Fri: 9am - 5pm
Sat and Sun by Appointment

15 Hadrian Court
Queens Way South
Team Valley Trading Estate
Gateshead
NE11 OXW

TEL: 0191 491 5840
FREEPHONE: 0800 3583760
FAX: 0191 487 6755

 

 

Services supplied by Altonaids Mobility

As a major supplier of mobility equipment within the North East, maintaining a standard of excellence in customer service is our goal. We aim to provide a service to meet all the needs of the customer, and our staff are trained accordingly, including on-going intensive product training by the major manufacturers.

Mobility products open up new avenues of opportunity, both in terms of the ability to get out and about and also to become mobile around the home.

It is therefore of the greatest importance that you have essential peace of mind by ensuring that we carry out regular servicing by our trained technicians.

Once a year services will probably suffice but please take a minute to contact our specialists for their recommendations.

WE LOOK FORWARD TO BEING OF SERVICE ITS YOUR LIFE – USE IT!

TAKE THE ROAD TO INDEPENDENCE